Strata plumbing · Sydney's North Shore
Strata plumbing
One number, one plumber, and an answer you can take to the committee. We look after strata buildings across the North Shore with fixed quotes before any work starts and a written report when the job’s done.
- Available 24/7
- Free phone quotes
- Licensed and insured
Sound familiar?
- A shared stack that keeps blocking
- A leak between lots
- Hot water plant or units failing
- A resident calling you at 10pm
Any of these? Call or email the work order and we’ll confirm when it’s booked.
Send the work order
Email it, or call the direct line
Send the address, the issue and the occupant's details. We'll confirm when it's booked, and you'll get a fixed quote before any work starts.
Phone quotes are free. If it’s urgent, skip the form and call
Get an obligation free quote
How a strata job runs
Clear, simple and professional from start to finish
Four steps, the same for every building. No surprises, nothing to chase.
Call-out and inspection.
We attend your strata property promptly, assess the issue and tell you what we found.
Upfront fixed quote.
You receive a fixed price quote before we begin any work. No surprises. No hidden costs.
Professional repairs.
From pipe relining and repairs to blocked drains and hot water system repairs, your building is covered.
Detailed job report.
A full report outlining the completed work, with photos, ready for your strata records. And we’re available for follow-ups whenever you need us.
Common property or lot owner?
Who's responsible for this one?
It’s the question you field most. The strata plan, the by-laws and where the pipe actually runs all matter, but as a general rule in NSW it comes down to how many lots the pipe serves. General information only, not legal advice.
Usually common property
Sewer stacks and drains that serve more than one lot.
Water mains and risers feeding several units.
Shared hot water plant and the pipework from it.
Stormwater and downpipes on the building.
Often the lot owner's
Taps, mixers and fixtures inside the lot.
The toilet, cistern and the pipe to the stack.
An individual hot water unit serving one lot.
Leaks from a fixture inside the lot into the one below.
We’ll always note in our report where the problem was found, which helps you make the call.
Preventative maintenance
Fix it before it's a callout
Most strata plumbing emergencies give warning signs first. Shared stacks that block every few months, ageing hot water plant, roots in the main sewer line. Scheduled maintenance catches these before a resident calls you at 10pm.
We offer scheduled drain clearing and CCTV camera inspections on a six or twelve month cycle, with a short report after each visit so you can plan and budget for capital works instead of reacting to them.
You hear from us when the job is booked, when it’s done, and if anything changes in between. Fixed quotes and written reports mean you always know what was found, what was done and what it cost.
Send this with the work order and we'll book it straight away
The address and lot
Building, unit number, and where in the building the problem is.
Occupant details
A name and number so we can arrange access directly.
What's been reported
What the resident saw, heard or smelt, and when it started.
Any approval limit
If there’s a figure we can work to without going back to you, tell us.
Phone quotes are free. You know the price before any work starts.
What North Shore customers say
They have been so helpful, simplify the issues so we can understand what needs to be done and gives us multiple options on rectification
Have already recommended to family and friends!
All issues were resolved impressively quickly and they worked around my busy schedule
Highly recommended see you next time!
I honestly can’t speak highly enough of Peter. He replaced my dishwasher in a pretty cramped cavity, which was tricky as the cavity was designed for the old model.
The kitchen cupboard door was also quite challenging to fit onto the new dishwasher, especially with a confusing installation manual. Peter was incredibly patient and got everything sorted perfectly in about 1.5 hours.
His attention to detail was fantastic. He wiped down the cavity floor, took the old dishwasher out, cleaned up after the job, checked that everything was working properly and made sure there were no leaks. He even fixed a couple of little things along the way.
The dishwasher looks great and fits perfectly. I’m really happy with the job and would definitely recommend Peter to anyone looking for a professional, reliable and genuinely caring installer!
Highly recommended
If you’re looking for a plumber who won’t leave you stuck in Neverland waiting forever, this is your guy. Highly recommend.
Why Peter Pan Plumbing
Why customers call us back
01
An answer for the committee.
Fixed quotes and written reports mean you always know what was found, what was done and what it cost.
02
Residents handled professionally.
We turn up when we say, work cleanly in occupied lots, and leave their place as we found it.
03
Nothing to chase.
You hear from us when the job is booked, when it’s done, and if anything changes in between.
Common questions
Strata plumbing questions
Straight answers from Peter. Still not sure? Call and ask.
Do you quote before starting work?
Yes. We attend, assess and give you a fixed quote before any work starts, so the committee knows the cost up front.
What do you send after a job?
A detailed job report covering what we found, what we did, and any recommendations, with photos, along with the invoice.
Do you look after multiple buildings?
Yes. We work across buildings throughout the Upper and Lower North Shore.
What happens out of hours?
We’re available 24/7 for emergencies. Residents or building managers can call 0403 404 307 directly.
Can you do scheduled maintenance?
Yes. Scheduled drain clearing and CCTV camera inspections on a six or twelve month cycle, with a short report after each visit.
What we do in strata buildings
Shared stacks and main sewer lines, cleared and inspected on camera so the same stack doesn’t block again next month.
Individual units and shared plant, repaired where it’s worth it and replaced when it isn’t, with the options in writing.
Managing rentals as well as buildings? The same reporting, written for a landlord to approve.
Contact Peter Pan Plumbing 24/7
Send us a work order
Call the direct line or email the work order to peter@peterpanplumbing.com.au and we’ll confirm when it’s booked. You get a fixed quote before any work starts.
Peter answers, or calls you straight back if he’s under a house. He’ll ask a few questions, give you a price, and tell you honestly when he can get there.