Turramurra is a few minutes up the line from Gordon, where Peter lives. Blocked drains, hot water, leaks, gas and 24/7 emergencies, from the homes along the highway to the bush-backed blocks of North Turramurra and Warrawee, from the plumber who answers the phone and turns up at your door.
Turramurra is a big suburb with several distinct pockets. Along the line and the highway it’s established homes on leafy streets, with Warrawee tucked in beside it. North Turramurra runs out along Bobbin Head Road to the edge of Ku-ring-gai Chase, with properties backing onto bushland and reserve. South Turramurra drops away towards the Lane Cove River. Peter works across all of it.
What links them is trees, slopes and age. Original clay sewer lines on deep blocks, stormwater that has to be managed on sloping sites, and gutters and pits that fill with leaves every time the wind blows. A lot of our Turramurra work comes after storms, and a lot of the rest is the same drain blocking for the third time.
We aim to respond to all enquiries within one business day.
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Blocked, leaking, cold or smelling of gas, you don’t need to know the name of the problem to call. Tell Peter what you can see, hear or smell, or send a photo. You’ll get a straight answer on what’s likely going on, what your options are, and what it’ll cost before any work starts.
Established trees and original clay pipe on deep blocks, with the same blockage coming back until the cause is fixed.
Gutters, downpipes and pits full of leaves, and water pooling where it shouldn’t once the rain comes.
Long drain runs, drainage that has to work with the slope, and original pipework at the end of its life.
Most of our Turramurra work is in people’s homes, across Turramurra, North Turramurra, South Turramurra and Warrawee. We also look after the townhouses and unit blocks near the station and the rental properties managed from offices along the highway.
Tell us what’s happening. A photo often tells us most of what we need.
Turramurra sits on the Pacific Highway and the North Shore rail line between Pymble and Wahroonga, in Ku-ring-gai Council. It’s one of the larger suburbs on the Upper North Shore, taking in North Turramurra out towards Bobbin Head, South Turramurra towards the Lane Cove River, and Warrawee beside the station. It’s hilly, it’s leafy, and a lot of it backs onto bush.
Turramurra’s established homes were plumbed with clay sewer pipe, joined every metre, and the trees that make the suburb what it is have had decades to find those joints. Root blockages that come back every few months are the most common repeat call we get here. The fix is rarely just another clear. A camera inspection shows how far the roots have got and whether a section is worth relining before it blocks the next time.
The same trees fill gutters, downpipes and stormwater pits with leaves, and Turramurra gets its share of big storms. On the sloping sites of North and South Turramurra, stormwater has to be managed, not just moved, so after heavy rain we get calls about water pooling, overflowing downpipes and damp coming through at ground level.
Inside, older galvanised water pipe corrodes from the inside out, so pressure fades slowly and the first sign of trouble is often discoloured water in the morning or a pinhole leak. Hot water systems in the older homes are often sized for another era’s household, and plenty are at the end of their life.
Properties that back onto bushland have one more thing to think about: long outdoor runs of pipe, garden taps and drainage that has to cope with runoff from above. We see all of it.
Sink not draining, toilet backing up, the same blockage back again a month later. Blocked drains are the job we’re called to most in Turramurra, and tree roots in old clay sewer lines on deep, sloping blocks are the usual reason. We clear the blockage, then use a drain camera to show you why it blocked, so it doesn’t keep happening.
We ask what’s been happening and check where the blockage sits before we start. Flushing the toilet and seeing water come up in the shower or an outside gully tells us the main line is blocked, not just one fixture.
Depending on the blockage, that’s an electric drain machine or a high-pressure jetter that scours the pipe walls clean, roots included.
A CCTV drain camera shows what caused it: roots, a cracked pipe, a sag, or just years of build-up. You see the footage too.
If the pipe is damaged, we explain your options, including pipe relining where it suits, so you’re not paying for the same clear every few months.
Why does my drain keep blocking?
In Turramurra it’s usually tree roots in the original clay sewer line, sometimes a cracked or sagging section where the ground has moved on a slope, sometimes grease. A camera inspection tells us which, so we fix the cause rather than clearing the same blockage again.
Can you clear it without digging up the garden?
Nearly always. Jetting and the drain machine work from the existing access points, and relining repairs a damaged section from the inside without a trench.
Are supermarket drain chemicals worth trying?
We’d skip them. They rarely clear a real blockage, they can damage older pipes, and they make the drain unsafe to work on when we arrive.
No hot water, not enough of it, or a tank that’s started to leak. We repair and install gas, electric and solar hot water systems across Turramurra, North Turramurra, South Turramurra and Warrawee, and because Peter is a licensed gas fitter as well as a plumber, there’s no second trade to book for a gas unit. We’ll tell you straight whether yours is worth fixing.
Age, condition, what’s failed and what’s likely to fail next. Have the brand and model handy, or send a photo of the sticker.
A thermostat, element, valve or thermocouple on a sound tank is usually worth fixing. A leaking tank isn’t; tanks can’t be patched.
The right type and capacity for your household, not just a like-for-like swap. Old unit removed, new one fitted tidily, area cleaned up.
Is a leaking hot water system urgent?
A small drip from the relief valve usually isn’t. Water pooling around the base of the tank is, because it won’t get better and can cause water damage. If it’s leaking heavily, turn the cold water off at the isolation valve on the inlet pipe and call us.
Storage or continuous flow?
It depends on what utilities are available and what matters more to you: efficiency, which favours continuous flow, or hot water that keeps coming if the power fails, which favours storage. Peter will talk you through both before you decide.
Do you install gas hot water?
Yes. Storage and continuous flow, repairs, servicing and replacement, all by a licensed gas fitter.
Burst pipe, sewage coming up, water through the ceiling, a smell of gas. Call 0403 404 307 any time, day or night, weekends and public holidays, and you’ll speak to Peter, the plumber who’ll come out. Turramurra is a few minutes up the line from Gordon, where Peter lives, so an emergency here is a short drive, not a trip across Sydney.
Usually in a box near the front boundary. On a sloping Turramurra block it can be well above or below the house and under leaf litter, so it’s worth finding before you need it. Turn clockwise until it stops.
Electric: switch it off at the switchboard. Gas: turn the unit to off or pilot.
If water is near power points or lights, switch off at the switchboard if it’s safe to reach. Don’t touch anything wet.
Don’t use switches or flames. Turn off the gas at the meter if you can, get everyone outside, and call. If the smell is strong, call 000 first.
When a genuine emergency comes in, it goes to the front of the queue. If that means moving a booked job, the customer affected gets a straight phone call about it, not silence. We’ll tell you honestly when we can get to you.
Peter Pan Plumbing is one licensed plumber and gas fitter, based in Gordon and working across the Upper and Lower North Shore. Peter has done his share of construction work, but maintenance is where he wants to be: the drain that keeps blocking, the leak nobody can find, the hot water that’s given up on a Sunday. He likes working out what’s actually going on and fixing it properly.
When you call, you get Peter. He’ll talk you through it, give you a straight answer, and he’s the one who turns up and finishes the job.
Turramurra is a few minutes from our base in Gordon. We cover the whole suburb, North Turramurra, South Turramurra and Warrawee included, and the suburbs either side along the line and the highway.
All of it, including North Turramurra, South Turramurra and Warrawee.
Call 0403 404 307 or send a photo. Most jobs can be quoted before we arrive.
Most jobs can be quoted over the phone or from a photo, and phone quotes are free, so you know the price before any work starts.
Yes. We’re open 24 hours, 7 days, including weekends and public holidays. For a burst pipe, sewage backing up or a smell of gas, call 0403 404 307 straight away.
Peter. The person who answers the phone is the plumber who comes out and finishes the job. No call centre and no handovers.
Yes. Peter holds NSW licence 464374C, which covers plumbing, drainage, gas fitting and roofing, with public liability insurance. Gas and water work is done by the same person.
Usually tree roots in the original clay sewer lines, sometimes a section that has cracked or sagged as the ground moved on a slope. A camera inspection tells us which, so we fix the cause.
Yes. Strata managers get a fixed quote before work starts and a written job report. Property managers get photos and an invoice they can forward straight to the owner.
Call Peter and you’ll get a straight answer about what’s wrong and what it’ll take to fix. No call centre, no runaround, and no one trying to sell you more than you need. Most jobs can be quoted over the phone or from a photo, so you’re not waiting on a site visit just to get a price.