Leak and pipe repairs · Sydney's North Shore
Leak and pipe repairs
From a dripping tap to a burst pipe in the wall, we find where the water is really coming from and fix it properly. Hidden leaks are tracked down with thermal imaging and acoustic equipment, so we’re not pulling your walls apart to look.
- Available 24/7
- Free phone quotes
- Licensed and insured
Sound familiar?
- A dripping or seized tap
- A toilet that keeps refilling
- A leaking shower
- A damp patch, bubbling paint or a high water bill
Any of these? Send a photo and we’ll tell you what it is and what it’ll cost.
Send a photo, get a price
Show Peter the leak
Taps, toilets and visible leaks can usually be quoted from a photo. Hidden leaks need a look, and we'll tell you that up front.
Phone quotes are free. If it’s urgent, skip the form and call
Get an obligation free quote
How we find the leak
We find the source, not just the damp patch
Water travels, so the wet spot is rarely where the leak is. Four steps, and we open up only what’s needed.
Water travels.
The damp patch is rarely where the leak is. We start by working out where the water could be coming from.
Thermal imaging.
A thermal camera shows temperature differences behind walls and floors, which is how hot water leaks and damp areas show up.
Acoustic detection.
Listening equipment picks up the sound of water escaping from pressurised pipes.
Open up only what's needed.
Once we’ve pinpointed it, we access the leak with as little disruption as possible, then repair it.
Leaks you can see, leaks you can't
Can you see it, or only the damage?
Some leaks show up as a puddle. Others show up as a bill, a smell or a stain. They’re different jobs, and the second kind is where guessing gets expensive.
Leaks you can see
Dripping or seized taps. Usually worn washers, cartridges or seats.
Running toilets. A cistern that keeps refilling, usually a worn flush valve or inlet valve.
Leaking showers. Water escaping from the mixer, the rose, or through failed grout and seals.
Visible pipe leaks. Under the sink, behind the toilet, in the laundry or outside.
Leaks you can't see
A water bill that’s higher than it should be.
Damp patches or bubbling paint on walls or ceilings.
Warm spots on the floor, often a hot water pipe, or mould with no obvious cause.
Low water pressure that’s come on gradually.
These are the jobs where finding the source matters most. Thermal imaging and acoustic detection find it before anything gets opened up.
Leak getting worse?
Turn the water off first
Your water meter and main stop tap are usually near the front boundary, often in a small box in the footpath, garden bed or lawn. On older North Shore homes it can be tucked behind a hedge or under leaf litter, so it’s worth finding before you need it. Turn the tap clockwise until it stops.
If the leak is near electrical fittings, don’t touch them. Switch off at the switchboard if it’s safe to reach. Burst pipes are treated as emergencies, any time of day.
The stop tap may be inside your unit, often under the kitchen sink or in a hallway cupboard, or in a common area. Your strata manager or building manager can tell you, and we work with them on leaks between lots.
Have this ready and we can usually quote on the spot
Where you see water
Which tap, toilet, shower or wall, and whether it’s constant or only when something’s running.
When it started
Sudden usually means a failure. Gradual usually means wear or a hidden leak.
Your water bill
If it’s jumped with no change in how you use water, that’s a clue.
A photo
The fixture, the stain or the puddle. It tells us most of what we need.
Phone quotes are free. You know the price before any work starts.
What North Shore customers say
They have been so helpful, simplify the issues so we can understand what needs to be done and gives us multiple options on rectification
Have already recommended to family and friends!
All issues were resolved impressively quickly and they worked around my busy schedule
Highly recommended see you next time!
I honestly can’t speak highly enough of Peter. He replaced my dishwasher in a pretty cramped cavity, which was tricky as the cavity was designed for the old model.
The kitchen cupboard door was also quite challenging to fit onto the new dishwasher, especially with a confusing installation manual. Peter was incredibly patient and got everything sorted perfectly in about 1.5 hours.
His attention to detail was fantastic. He wiped down the cavity floor, took the old dishwasher out, cleaned up after the job, checked that everything was working properly and made sure there were no leaks. He even fixed a couple of little things along the way.
The dishwasher looks great and fits perfectly. I’m really happy with the job and would definitely recommend Peter to anyone looking for a professional, reliable and genuinely caring installer!
Highly recommended
If you’re looking for a plumber who won’t leave you stuck in Neverland waiting forever, this is your guy. Highly recommend.
Why Peter Pan Plumbing
Why customers call us back
01
We find it before we break anything.
Non-invasive detection means fewer holes and less making good.
02
We fix the cause.
A new washer won’t help if the seat is worn. We repair what actually failed.
03
Tidy work.
Dust sheets down, clean-up done, cupboards repacked.
Common questions
Leak and pipe questions
Straight answers from Peter. Still not sure? Call and ask.
What do I do first if a pipe bursts?
Turn the water off at the mains, switch off power to any wet areas if it’s safe, move valuables away from the water, then call us. [Link: Read the full guide]
Can you find a leak without pulling walls apart?
Nearly always. Thermal imaging and acoustic equipment pinpoint it first, so we open up one spot, not three.
How much water does a running toilet waste?
A lot more than you’d think. A cistern that never stops refilling runs all day and all night, and it shows up on the bill before it shows up on the floor.
Is a shower leak urgent?
Not usually an emergency, but don’t leave it. Water getting into the wall or floor can cause rot, mould and damage to the room below.
Who pays for a leak in a strata building?
It depends on where the leak is. Pipes serving more than one lot are usually common property. Leaks from fixtures inside a lot are often the owner’s responsibility. [Link: Read our strata guide]
If it's not a leak
Water coming up rather than dripping down is a drain, not a leak. We clear it and show you on camera why it blocked.
Water around the base of the hot water tank is usually the tank, not a pipe. We’ll tell you which, and whether it’s worth fixing.
A burst pipe or water through a ceiling is urgent. Call any time, day or night, and it goes to the front of the queue.
Contact Peter Pan Plumbing 24/7
Get the leak looked at
Call or send a photo of what you can see. Burst pipes are treated as emergencies, any time of day, and phone quotes are free.
Peter answers, or calls you straight back if he’s under a house. He’ll ask a few questions, give you a price, and tell you honestly when he can get there.