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Plumber in West Pymble

West Pymble is a few minutes from Gordon, where Peter lives. Blocked drains, hot water, leaks, gas and 24/7 emergencies for the family homes and bushy blocks of West Pymble, from the plumber who answers the phone and turns up at your door.

5.0 Based on 33 reviews
Review from Google
Peter is the most trusted and respected plumber in the area. Over my 20+ years experience as well as a Principal real estate owner; Trust & Service is everything, last week my mother called me urgently needing a plumber, I called Peter & within 15min he was at my mothers home and fixed the problem. My mother felt safe & at ease as Peter explained everything & rectified the issue. Cleaning up on completion, can’t recommend more highly.

Local to West Pymble

Your neighbourhood plumber

A plumber in West Pymble walks up a wet stone driveway towards a white service van outside a home

It’s a suburb of post-war family homes on steep, leafy blocks, with the Bicentennial Park and the aquatic centre in the middle of it. The slopes are the story: stormwater has to be managed on every level, and sewer lines run a long way downhill to the street. Peter has been working these streets for years, and he knows which end of the block the sewer runs to.

On a sloping block, water has to be managed, not just moved. Sewer lines run a long way to the street, gutters and pits fill with leaves, and runoff from above finds its way to wherever the drainage is weakest. After heavy rain, West Pymble calls are about water pooling where it shouldn’t; the rest of the year they’re about roots in long clay lines.

Get an obligation free quote

Our Plumbing Services

Blocked, leaking, cold or smelling of gas, you don’t need to know the name of the problem to call. Tell Peter what you can see, hear or smell, or send a photo. You’ll get a straight answer on what’s likely going on, what your options are, and what it’ll cost before any work starts.

Blocked drains
Leaking taps
Leaking toilets
Leak and pipe repairs
Hot water
General repairs and maintenance
Emergency plumbing
Gas fitting
Real estate
Strata plumbing

What we see most in West Pymble

Stormwater on sloping blocks.

Water pooling where it shouldn’t, overflowing downpipes and pits full of leaves after heavy rain.

Long sewer runs to the street.

Big West Pymble blocks mean long drain lines with plenty of joints for roots from established gardens to get into.

Outdoor and garden plumbing.

Garden taps, irrigation and drainage that has to cope with bush on the boundary.

Why Peter Pan Plumbing

Why West Pymble customers call us back

Your home, treated like a home.
Shoes off at the door. Photos taken before we empty a cupboard, so everything goes back where it was.
Straight answers.
We tell you what’s actually wrong and what your options are, not what’s easiest to sell.
One plumber, start to finish.
No call centre, no handovers. The plumber you speak to is the one who turns up and finishes the job.
Open 24 hours, 7 days.
Burst pipes and gas leaks don’t keep office hours. Call any time and you’ll get Peter, not an answering service.

Homeowners, strata and property managers

Who we work with in West Pymble

Almost all of our West Pymble work is in family homes, many of them on blocks that back onto bush. We also look after the rental homes managed from local offices.

Homeowners
Something’s leaking, blocked or cold, and you want it fixed properly by someone you’d be happy to have in the house. Call Peter and you’ll get a clear answer and a fair price.
Strata managers
One number, one plumber, and an answer you can take to the committee. No call-out fees, fixed quotes and a written job report for your records.
Property managers
We arrange access with the tenant, fix it, and send you photos and an invoice you can forward straight to the owner.

THE Peter Pan Plumbing PROCESS

How it works

STEP 1
Call or send a photo.

Tell us what’s happening. A photo often tells us most of what we need.

STEP 2
Get a straight answer and a price.
Most jobs can be quoted over the phone or from a photo.
STEP 3
The job, done properly.
We fix the cause, not just the symptom, and explain what we did.
STEP 4
Your home left as we found it.
Mess cleaned up, cupboards packed back, nothing left for you to sort out.

At every step you're talking to the same person: the plumber doing the work.​

North Shore plumber kneeling beside a house to fit a PVC riser into an inspection pit

About the suburb

Plumbing in West Pymble

West Pymble sits over the ridge from Pymble, in Ku-ring-gai, running down towards the Lane Cove River and Lane Cove National Park. It’s a suburb of post-war family homes on steep, leafy blocks, with the Bicentennial Park and the aquatic centre in the middle of it.

The slopes are the story: stormwater has to be managed on every level, and sewer lines run a long way downhill to the street. After heavy rain, the calls from West Pymble are about water pooling where it shouldn’t, overflowing downpipes and damp coming through at ground level. On a sloping block, stormwater has to be managed on every level, and the fix is often about where the water goes rather than what’s blocking it.

Sewer runs are long here, and the gardens that make West Pymble such a pleasant place to live put roots into the joints of clay drain lines. When a blockage keeps coming back, a camera inspection shows why, and relining is often the answer rather than a fourth clear.

Hot water systems on big family blocks work hard, and plenty are at the end of their life. Outside, garden taps and irrigation lines take a beating from the weather. After heavy rain, West Pymble calls are about water pooling where it shouldn’t; the rest of the year they’re about roots in long clay lines.

Service in West Pymble

Blocked drains in West Pymble

A slow shower, a toilet backing up, or the same blockage back every few months. Blocked drains are the job we’re called to most in West Pymble, and on these sloping blocks the cause is usually roots in a long run of original drain pipe. We clear it, then put a camera down the line to show you why it blocked, so it doesn’t keep happening.

How a blocked drain job runs
01
Diagnose first.

We ask what’s been happening and check where the blockage sits before we start. Flushing the toilet and seeing water come up in the shower or an outside gully tells us the main line is blocked, not just one fixture.

02
Clear it.

Depending on the blockage, that’s an electric drain machine or a high-pressure jetter that scours the pipe walls clean, roots included.

03
Look inside.

A CCTV drain camera shows what caused it: roots, a cracked pipe, a sag, or just years of build-up. You see the footage too.

04
Fix the cause.

If the pipe is damaged, we explain your options, including pipe relining where it suits, so you’re not paying for the same clear every few months.

Signs your West Pymble drain is starting to block
Blocked drain questions from West Pymble

Why does my drain keep blocking?
In West Pymble it’s usually tree roots in a long run of clay sewer line, sometimes a section that has cracked or sagged as the ground moved on a slope. A camera inspection tells us which, so we fix the cause rather than clearing the same blockage again.

Can you clear it without digging up the garden?
Nearly always. Jetting and the drain machine work from the existing access points, and relining repairs a damaged section from the inside without a trench.

Are supermarket drain chemicals worth trying?
We’d skip them. They rarely clear a real blockage, they can damage older pipes, and they make the drain unsafe to work on when we arrive.

Service in West Pymble

Hot water repairs and replacement in West Pymble

No hot water, not enough of it for a big house, or a tank that’s started to leak. We repair and install gas, electric and solar hot water systems across West Pymble, and because Peter is a licensed gas fitter as well as a plumber, there’s no second trade to book for a gas unit. We’ll tell you straight whether yours is worth fixing.

How a hot water job runs
01
We check the unit.

Age, condition, what’s failed and what’s likely to fail next. Have the brand and model handy, or send a photo of the sticker.

02
We tell you if it's worth repairing.

A thermostat, element, valve or thermocouple on a sound tank is usually worth fixing. A leaking tank isn’t; tanks can’t be patched.

03
If you replace, we size it properly.

The right type and capacity for your household, not just a like-for-like swap. Old unit removed, new one fitted tidily, area cleaned up.

What we see with hot water in West Pymble
Hot water questions from West Pymble

Is a leaking hot water system urgent?
A small drip from the relief valve usually isn’t. Water pooling around the base of the tank is, because it won’t get better and can cause water damage. If it’s leaking heavily, turn the cold water off at the isolation valve on the inlet pipe and call us.

Storage or continuous flow?
It depends on what utilities are available and what matters more to you: efficiency, which favours continuous flow, or hot water that keeps coming if the power fails, which favours storage. Peter will talk you through both before you decide.

Do you install gas hot water?
Yes. Storage and continuous flow, repairs, servicing and replacement, all by a licensed gas fitter.

Service in West Pymble

24/7 emergency plumber in West Pymble

Burst pipe, sewage coming up, water through the ceiling, a smell of gas. Call 0403 404 307 any time, day or night, weekends and public holidays, and you’ll speak to Peter, the plumber who’ll come out. West Pymble is a few minutes from Gordon, where Peter lives, and we’ll tell you honestly how long that’ll take when you call.

While you wait, do this
01
Turn off the water at the mains.

Usually in a box near the front boundary. On a sloping West Pymble block it can be well above or below the house and under leaf litter, so it’s worth finding before you need it. Turn clockwise until it stops.

02
Isolate the hot water unit.

Electric: switch it off at the switchboard. Gas: turn the unit to off or pilot.

03
Keep clear of electrics.

If water is near power points or lights, switch off at the switchboard if it’s safe to reach. Don’t touch anything wet.

04
Smell gas?

Don’t use switches or flames. Turn off the gas at the meter if you can, get everyone outside, and call. If the smell is strong, call 000 first.

How we handle emergencies

When a genuine emergency comes in, it goes to the front of the queue. If that means moving a booked job, the customer affected gets a straight phone call about it, not silence. We’ll tell you honestly when we can get to you.

Call straight away if you have

Reviews

What West Pymble customers say

How we work in your home

The same standard on every West Pymble job

The way we work isn’t down to one person having a good day. It’s a set standard: how we answer the phone, how we quote, how we behave in your home and how we leave it. Whoever comes to your door, you get the same care, the same straight answers and the same clean finish.

If something's not right after we've left, call Peter. It gets sorted.

About us

A local plumber for West Pymble, not a franchise

Peter Pan Plumbing is one licensed plumber and gas fitter, based in Gordon and working across the Upper and Lower North Shore. Peter has done his share of construction work, but maintenance is where he wants to be: the drain that keeps blocking, the leak nobody can find, the hot water that’s given up on a Sunday. He likes working out what’s actually going on and fixing it properly.

When you call, you get Peter. He’ll talk you through it, give you a straight answer, and he’s the one who turns up and finishes the job.

A North Shore plumber stands with arms folded beside his branded ute on a bush-lined driveway
Licensed and insured

Service areas

Where we work around West Pymble

West Pymble is a few minutes from Gordon, where Peter lives. We cover the whole suburb, out to the bush, and the suburbs around it.

Not sure if we cover your suburb? Give us a call.

Common questions

West Pymble plumbing questions

Which parts of West Pymble do you cover?

All of it, right out to the reserve. If you’re in West Pymble, we come to you.

Call 0403 404 307 or send a photo. Most jobs can be quoted before we arrive.

Most jobs can be quoted over the phone or from a photo, and phone quotes are free, so you know the price before any work starts.

Yes. We’re open 24 hours, 7 days, including weekends and public holidays. For a burst pipe, sewage backing up or a smell of gas, call 0403 404 307 straight away.

Peter. The person who answers the phone is the plumber who comes out and finishes the job. No call centre and no handovers.

Yes. Peter holds NSW licence 464374C, which covers plumbing, drainage, gas fitting and roofing, with public liability insurance. Gas and water work is done by the same person.

Usually tree roots in long runs of clay sewer pipe, sometimes a section that has cracked or sagged as the ground moved on a slope. A camera inspection tells us which, so we fix the cause.

Yes. Strata managers get a fixed quote before work starts and a written job report. Property managers get photos and an invoice they can forward straight to the owner.

Plumbing services · Sydney's North Shore

Our plumbing Services

Blocked-outdoor-drain
The plumber fitting a new tap spindle into a tiled bathroom wall during plumbing repairs North Shore homes rely on
The plumber kneels to reseat a pan on tiled floor, fixing leaking toilets North Shore homes often get
The plumber tightening a rubber coupling on a new pipe section in a trench, clearing blocked drains North Shore
An emergency plumber on the North Shore kneels to tighten a leaking drain valve on an outdoor hot water tank
Tattooed arms of the plumber using a shifter on a corroded wall valve during plumbing repairs North Shore
Water pooling across laundry floor tiles from a leaking washing machine, the kind of call-out an emergency plumber
The plumber tightening a gas meter union with a shifter during gas fitting at a North Shore brick home
The plumber tightens a leaking shower mixer with a shifter during real estate plumbing work on the North Shore
The plumber pulling wet leaves from a stormwater grate during strata plumbing work on the North Shore

Contact Peter Pan Plumbing 24/7

Got a plumbing problem in West Pymble? Call Peter.

Call Peter and you’ll get a straight answer about what’s wrong and what it’ll take to fix. No call centre, no runaround, and no one trying to sell you more than you need. Most jobs can be quoted over the phone or from a photo, so you’re not waiting on a site visit just to get a price.

24/7 Emergency plumbing -Peter is Never never far away
5.0 star rating / 33 Reviews