Plumber Near Me
Plumber in Willoughby
Willoughby is a straight run down the highway from Gordon, where Peter lives. Blocked drains, hot water, leaks, gas and 24/7 emergencies for the period homes and leafy streets of Willoughby, from the plumber who answers the phone and turns up at your door.
- Licensed plumber and gas fitter
- Open 24 hours, 7 days
- Based in Gordon
- One plumber, start to finish
Local to Willoughby
Your neighbourhood plumber
It’s mostly Federation and interwar homes on leafy streets, with a village of shops on Penshurst Street and apartments along the main roads. Old houses, old trees and old pipe, with the land sloping away east towards the harbour. Peter knows the streets, and he knows what’s under them.
Older homes bring original clay sewer lines, joined every metre, with decades of roots in the joints, and galvanised water pipe that’s slowly closing up from the inside. Willoughby’s period homes have the familiar problems of clay sewer lines and galvanised pipe, and the slopes add stormwater to the list.
Get an obligation free quote
Our Plumbing Services
Blocked, leaking, cold or smelling of gas, you don’t need to know the name of the problem to call. Tell Peter what you can see, hear or smell, or send a photo. You’ll get a straight answer on what’s likely going on, what your options are, and what it’ll cost before any work starts.
What we see most in Willoughby
Roots in original clay sewer lines.
Willoughby’s established trees and original earthenware pipe make root blockages the most common repeat problem.
Older homes, older plumbing.
Galvanised water pipe losing pressure, original fixtures, and hot water systems sized for another era.
Stormwater after heavy rain.
Leaf-filled gutters, downpipes and pits on established, leafy blocks.
Why Peter Pan Plumbing
Why Willoughby customers call us back
Your home, treated like a home.
Straight answers.
One plumber, start to finish.
Open 24 hours, 7 days.
Homeowners, strata and property managers
Who we work with in Willoughby
Nearly all of our Willoughby work is in people’s homes. We also look after the townhouses and unit blocks near the main roads and the rental properties managed from local offices.
Homeowners
Strata managers
Property managers
THE Peter Pan Plumbing PROCESS
How it works
Call or send a photo.
Tell us what’s happening. A photo often tells us most of what we need.
Get a straight answer and a price.
The job, done properly.
Your home left as we found it.
About the suburb
Plumbing in Willoughby
Willoughby sits east of Chatswood, in Willoughby Council, between the Pacific Highway and Middle Harbour. It’s mostly Federation and interwar homes on leafy streets, with a village of shops on Penshurst Street and apartments along the main roads.
Old houses, old trees and old pipe, with the land sloping away east towards the harbour. The homes were plumbed with clay sewer pipe and galvanised steel water pipe, and much of it is still in service. The clay lines are joined every metre, and Willoughby’s trees have had decades to find those joints. Root blockages that come back every few months are the most common repeat call we get here, and the fix is rarely just another clear. A camera inspection shows how far the roots have got and whether a section is worth relining.
The galvanised pipe corrodes from the inside, so pressure fades slowly and the first sign of trouble is often discoloured water in the morning or a pinhole leak. Hot water systems in the older homes are often sized for the household that lived there decades ago, and plenty are at the end of their life.
Willoughby’s period homes have the familiar problems of clay sewer lines and galvanised pipe, and the slopes add stormwater to the list. We’ll tell you straight what’s worth repairing and what’s worth replacing, with the camera footage to show why.
Service in Willoughby
Blocked drains in Willoughby
Sink not draining, toilet backing up, the same blockage back again a month later. Blocked drains are the job we’re called to most in Willoughby, and tree roots in old clay sewer lines are the usual reason. We clear the blockage, then use a drain camera to show you why it blocked, so it doesn’t keep happening.
How a blocked drain job runs
01
Diagnose first.
We ask what’s been happening and check where the blockage sits before we start. Flushing the toilet and seeing water come up in the shower or an outside gully tells us the main line is blocked, not just one fixture.
02
Clear it.
Depending on the blockage, that’s an electric drain machine or a high-pressure jetter that scours the pipe walls clean, roots included.
03
Look inside.
A CCTV drain camera shows what caused it: roots, a cracked pipe, a sag, or just years of build-up. You see the footage too.
04
Fix the cause.
If the pipe is damaged, we explain your options, including pipe relining where it suits, so you’re not paying for the same clear every few months.
Signs your Willoughby drain is starting to block
- Gurgling from a sink or toilet
- Water draining slowly in the shower, basin or kitchen sink
- Sewer smells inside, or from a drain outside
- The same blockage coming back
- Water rising in the shower or an outside gully when you flush
- A blocked toilet the plunger won't shift
Blocked drain questions from Willoughby
Why does my drain keep blocking?
In Willoughby it’s usually tree roots in the original clay sewer line, sometimes a cracked or sagging pipe, sometimes grease. A camera inspection tells us which, so we fix the cause instead of clearing the same blockage again.
Can you clear it without digging up the garden?
Nearly always. Jetting and the drain machine work from the existing access points, and relining repairs a damaged section from the inside without a trench.
Are supermarket drain chemicals worth trying?
We’d skip them. They rarely clear a real blockage, they can damage older pipes, and they make the drain unsafe to work on when we arrive.
Service in Willoughby
Hot water repairs and replacement in Willoughby
No hot water, not enough of it, or a tank that’s started to leak. We repair and install gas, electric and solar hot water systems across Willoughby, and because Peter is a licensed gas fitter as well as a plumber, there’s no second trade to book for a gas unit. We’ll tell you straight whether yours is worth fixing.
How a hot water job runs
01
We check the unit.
Age, condition, what’s failed and what’s likely to fail next. Have the brand and model handy, or send a photo of the sticker.
02
We tell you if it's worth repairing.
A thermostat, element, valve or thermocouple on a sound tank is usually worth fixing. A leaking tank isn’t; tanks can’t be patched.
03
If you replace, we size it properly.
The right type and capacity for your household, not just a like-for-like swap. Old unit removed, new one fitted tidily, area cleaned up.
What we see with hot water in Willoughby
- Pilot lights that won't stay lit on older gas units
- Tanks rusting through on systems past ten years old
- Systems sized decades ago for a smaller household than the one in the house now
- Temperature that keeps changing, usually a thermostat or tempering valve
- Relief valves dripping (often normal) and tanks pooling water (usually not)
Hot water questions from Willoughby
Is a leaking hot water system urgent?
A small drip from the relief valve usually isn’t. Water pooling around the base of the tank is, because it won’t get better and can cause water damage. If it’s leaking heavily, turn the cold water off at the isolation valve on the inlet pipe and call us.
Storage or continuous flow?
It depends on what utilities are available and what matters more to you: efficiency, which favours continuous flow, or hot water that keeps coming if the power fails, which favours storage. Peter will talk you through both before you decide.
Do you install gas hot water?
Yes. Storage and continuous flow, repairs, servicing and replacement, all by a licensed gas fitter.
Service in Willoughby
24/7 emergency plumber in Willoughby
Burst pipe, sewage coming up, water through the ceiling, a smell of gas. Call 0403 404 307 any time, day or night, weekends and public holidays, and you’ll speak to Peter, the plumber who’ll come out. Willoughby is a straight run down the highway from Gordon, where Peter lives, and we’ll tell you honestly how long that’ll take when you call.
While you wait, do this
01
Turn off the water at the mains.
Usually in a box near the front boundary. On older Willoughby homes it can be tucked behind a hedge or under leaf litter, so it’s worth finding before you need it. Turn clockwise until it stops.
02
Isolate the hot water unit.
Electric: switch it off at the switchboard. Gas: turn the unit to off or pilot.
03
Keep clear of electrics.
If water is near power points or lights, switch off at the switchboard if it’s safe to reach. Don’t touch anything wet.
04
Smell gas?
Don’t use switches or flames. Turn off the gas at the meter if you can, get everyone outside, and call. If the smell is strong, call 000 first.
How we handle emergencies
When a genuine emergency comes in, it goes to the front of the queue. If that means moving a booked job, the customer affected gets a straight phone call about it, not silence. We’ll tell you honestly when we can get to you.
Call straight away if you have
- A burst or split pipe
- No water at all
- Sewage backing up into the house or yard
- An overflowing toilet that won't stop
- Water coming through a ceiling or light fitting
- A hot water tank leaking heavily
- A smell of gas (leave the area first, then call)
Reviews
What Willoughby customers say
They have been so helpful, simplify the issues so we can understand what needs to be done and gives us multiple options on rectification
Have already recommended to family and friends!
All issues were resolved impressively quickly and they worked around my busy schedule
Highly recommended see you next time!
I honestly can’t speak highly enough of Peter. He replaced my dishwasher in a pretty cramped cavity, which was tricky as the cavity was designed for the old model.
The kitchen cupboard door was also quite challenging to fit onto the new dishwasher, especially with a confusing installation manual. Peter was incredibly patient and got everything sorted perfectly in about 1.5 hours.
His attention to detail was fantastic. He wiped down the cavity floor, took the old dishwasher out, cleaned up after the job, checked that everything was working properly and made sure there were no leaks. He even fixed a couple of little things along the way.
The dishwasher looks great and fits perfectly. I’m really happy with the job and would definitely recommend Peter to anyone looking for a professional, reliable and genuinely caring installer!
Highly recommended
If you’re looking for a plumber who won’t leave you stuck in Neverland waiting forever, this is your guy. Highly recommend.
How we work in your home
The same standard on every Willoughby job
If something's not right after we've left, call Peter. It gets sorted.
- Shoes off at the door, every time, or covers on if the job means walking in and out
- Photos before we empty a cupboard, so everything goes back exactly as it was
- Dust sheets down, nothing knocked, nothing left behind
- No surprises: if something changes the job or the price, you hear about it before we go any further
- Licensed, insured, and the same plumber from the first call to the finished job
About us
A local plumber for Willoughby, not a franchise
Peter Pan Plumbing is one licensed plumber and gas fitter, based in Gordon and working across the Upper and Lower North Shore. Peter has done his share of construction work, but maintenance is where he wants to be: the drain that keeps blocking, the leak nobody can find, the hot water that’s given up on a Sunday. He likes working out what’s actually going on and fixing it properly.
When you call, you get Peter. He’ll talk you through it, give you a straight answer, and he’s the one who turns up and finishes the job.
Licensed and insured
- Plumbing licence 464374C
- Gas fitting: covered under licence 464374C
- Public liability insurance, policy 9965355CMB
- ABN 42 681 881 989
Service areas
Where we work around Willoughby
Willoughby is a straight run down the highway from Gordon, where Peter lives. We cover the whole suburb and the suburbs around it.
Not sure if we cover your suburb? Give us a call.
Common questions
Willoughby plumbing questions
Which parts of Willoughby do you cover?
All of it. If you’re in Willoughby, we come to you.
How do I book a visit?
Call 0403 404 307 or send a photo. Most jobs can be quoted before we arrive.
How much will it cost?
Most jobs can be quoted over the phone or from a photo, and phone quotes are free, so you know the price before any work starts.
Are you available for emergencies in Willoughby?
Yes. We’re open 24 hours, 7 days, including weekends and public holidays. For a burst pipe, sewage backing up or a smell of gas, call 0403 404 307 straight away.
Who actually turns up?
Peter. The person who answers the phone is the plumber who comes out and finishes the job. No call centre and no handovers.
Are you licensed and insured?
Yes. Peter holds NSW licence 464374C, which covers plumbing, drainage, gas fitting and roofing, with public liability insurance. Gas and water work is done by the same person.
Why do Willoughby drains keep blocking?
Usually tree roots in the original clay sewer lines, sometimes a cracked or sagging pipe, sometimes grease. A camera inspection tells us which, so we fix the cause instead of clearing the same blockage again.
Do you work with strata and property managers in Willoughby?
Yes. Strata managers get a fixed quote before work starts and a written job report. Property managers get photos and an invoice they can forward straight to the owner.
Plumbing services · Sydney's North Shore
Our plumbing Services
Contact Peter Pan Plumbing 24/7
Got a plumbing problem in Willoughby? Call Peter.
Call Peter and you’ll get a straight answer about what’s wrong and what it’ll take to fix. No call centre, no runaround, and no one trying to sell you more than you need. Most jobs can be quoted over the phone or from a photo, so you’re not waiting on a site visit just to get a price.
24/7 Emergency plumbing -Peter is Never never far away
