Lane Cove is a straight run down the Pacific Highway from Gordon, where Peter lives. Blocked drains, hot water, leaks, gas and 24/7 emergencies, in the apartments around the village and the older homes on the streets behind them, from the plumber who answers the phone and turns up at your door.
Lane Cove mixes apartment living and older houses more evenly than almost anywhere on the North Shore. Around the village and along Longueville Road it’s unit blocks, from seventies walk-ups to new developments, with shared stacks and hot water that serve more than one home. Behind them, and out through Lane Cove North and Lane Cove West, it’s period and post-war houses on leafy streets running down to the river.
Peter works in both. In the unit blocks that means strata jobs: common-property drains, a stack that backs up for everyone on it, and reporting back to the manager with photos. In the houses it’s the familiar mix of original pipework, big trees and drains that have been doing their job for seventy years.
We aim to respond to all enquiries within one business day.
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Blocked, leaking, cold or smelling of gas, you don’t need to know the name of the problem to call. Tell Peter what you can see, hear or smell, or send a photo. You’ll get a straight answer on what’s likely going on, what your options are, and what it’ll cost before any work starts.
Shared stacks and sewer lines that block and affect several homes at once, run through the strata manager.
Clay sewer lines, galvanised water pipe and fixtures reaching the end of a long life.
Individual units in seventies and eighties blocks failing at the same age, often a few in one building within a year.
A good share of our Lane Cove work comes through strata and property managers, because so much of the suburb is apartments. We also look after the houses behind the village and out through Lane Cove North and Lane Cove West.
Tell us what’s happening. A photo often tells us most of what we need.
Lane Cove sits on the Lower North Shore, about nine kilometres from the Sydney CBD, between Chatswood and North Sydney, with the Lane Cove River along its western edge. It has its own council and its own village centre, and it has grown into a mix of apartment living around the centre and older housing on the streets around it and out towards the river.
In the apartment buildings, most of what we see is common property: shared sewer stacks that block when one unit flushes the wrong thing, pressure problems on upper floors, and hot water units failing in blocks that are now forty or fifty years old. These jobs run through the strata manager, so we quote before we start and send a written report with photos when we’re done.
Inside individual units, it’s leaking taps and mixers, running toilets, seized washing machine taps and the occasional leak into the apartment below, which needs finding quickly before it becomes a dispute between owners.
In the houses, the story is older pipe. Clay sewer lines joined every metre, with Lane Cove’s street and garden trees working into the joints, and galvanised water pipe slowly closing up from the inside. The blocks run down to the river in places, so stormwater needs managing on the slopes.
Lane Cove sits a little further from our base in Gordon than the Ku-ring-gai suburbs, so we’re honest about timing when you call. For an emergency, that’s still a straight run down the highway.
A shared stack backing up in a unit block, a kitchen sink that won’t drain, or the same blockage back again in one of the older houses. Blocked drains are the job we’re called to most in Lane Cove. In apartments we work out which fixture caused it and where to clear from. In houses we clear it, then put a camera down to show you why it blocked.
We ask what’s been happening and check where the blockage sits before we start. Flushing the toilet and seeing water come up in the shower or an outside gully tells us the main line is blocked, not just one fixture.
Depending on the blockage, that’s an electric drain machine or a high-pressure jetter that scours the pipe walls clean, roots included.
A CCTV drain camera shows what caused it: roots, a cracked pipe, a sag, or just years of build-up. You see the footage too.
If the pipe is damaged, we explain your options, including pipe relining where it suits, so you’re not paying for the same clear every few months.
Why does my drain keep blocking?
In Lane Cove’s older houses it’s usually tree roots in the original clay sewer line. In the unit blocks it’s more often grease, wipes or sanitary products in a shared stack. A camera inspection tells us which, so we fix the cause rather than clearing the same blockage again.
Can you clear it without digging up the garden?
Nearly always. Jetting and the drain machine work from the existing access points, and relining repairs a damaged section from the inside without a trench.
Are supermarket drain chemicals worth trying?
We’d skip them. They rarely clear a real blockage, they can damage older pipes, and they make the drain unsafe to work on when we arrive.
No hot water, not enough of it, or a unit that’s started to leak. We repair and install gas, electric and continuous flow hot water systems across Lane Cove, in houses and in apartments, and because Peter is a licensed gas fitter as well as a plumber, a gas unit doesn’t mean a second trade. We’ll tell you straight whether yours is worth fixing.
Age, condition, what’s failed and what’s likely to fail next. Have the brand and model handy, or send a photo of the sticker.
A thermostat, element, valve or thermocouple on a sound tank is usually worth fixing. A leaking tank isn’t; tanks can’t be patched.
The right type and capacity for your household, not just a like-for-like swap. Old unit removed, new one fitted tidily, area cleaned up.
Is a leaking hot water system urgent?
A small drip from the relief valve usually isn’t. Water pooling around the base of the tank is, because it won’t get better and can cause water damage. If it’s leaking heavily, turn the cold water off at the isolation valve on the inlet pipe and call us.
Storage or continuous flow?
It depends on what utilities are available and what matters more to you: efficiency, which favours continuous flow, or hot water that keeps coming if the power fails, which favours storage. Peter will talk you through both before you decide.
Do you install gas hot water?
Yes. Storage and continuous flow, repairs, servicing and replacement, all by a licensed gas fitter.
Burst pipe, sewage coming up, water through the ceiling, a smell of gas. Call 0403 404 307 any time, day or night, weekends and public holidays, and you’ll speak to Peter, the plumber who’ll come out. Lane Cove is a straight run down the Pacific Highway from Gordon, where Peter lives, and we’ll tell you honestly how long that’ll take when you call.
In a house it’s usually in a box near the front boundary. In a unit block there’s a stop valve for your apartment, often under the kitchen sink or in a hallway cupboard, and the building’s main is the strata manager’s call. It’s worth finding yours before you need it.
Electric: switch it off at the switchboard. Gas: turn the unit to off or pilot.
If water is near power points or lights, switch off at the switchboard if it’s safe to reach. Don’t touch anything wet.
Don’t use switches or flames. Turn off the gas at the meter if you can, get everyone outside, and call. If the smell is strong, call 000 first.
When a genuine emergency comes in, it goes to the front of the queue. If that means moving a booked job, the customer affected gets a straight phone call about it, not silence. We’ll tell you honestly when we can get to you.
Peter Pan Plumbing is one licensed plumber and gas fitter, based in Gordon and working across the Upper and Lower North Shore. Peter has done his share of construction work, but maintenance is where he wants to be: the drain that keeps blocking, the leak nobody can find, the hot water that’s given up on a Sunday. He likes working out what’s actually going on and fixing it properly.
When you call, you get Peter. He’ll talk you through it, give you a straight answer, and he’s the one who turns up and finishes the job.
Lane Cove is a straight run down the highway from our base in Gordon. We cover the whole suburb, Lane Cove North and Lane Cove West included, and the suburbs around it on the Lower North Shore.
All of it, from the village out through Lane Cove North and Lane Cove West.
Call 0403 404 307 or send a photo. Most jobs can be quoted before we arrive.
Most jobs can be quoted over the phone or from a photo, and phone quotes are free, so you know the price before any work starts.
Yes. We’re open 24 hours, 7 days, including weekends and public holidays. For a burst pipe, sewage backing up or a smell of gas, call 0403 404 307 straight away.
Peter. The person who answers the phone is the plumber who comes out and finishes the job. No call centre and no handovers.
Yes. Peter holds NSW licence 464374C, which covers plumbing, drainage, gas fitting and roofing, with public liability insurance. Gas and water work is done by the same person.
In the older houses, tree roots in the original clay sewer lines. In the unit blocks, a shared stack that keeps getting the wrong things put down it. A camera inspection tells us which.
Yes. Strata managers get a fixed quote before work starts and a written job report. Property managers get photos and an invoice they can forward straight to the owner.
Call Peter and you’ll get a straight answer about what’s wrong and what it’ll take to fix. No call centre, no runaround, and no one trying to sell you more than you need. Most jobs can be quoted over the phone or from a photo, so you’re not waiting on a site visit just to get a price.