Leaking toilets · Sydney's North Shore
Leaking and running toilet repairs
A toilet that keeps running, trickles into the bowl, rocks on the floor or leaves water around the base. None of it is dramatic, all of it wastes water, and the one at the base can be damaging the floor. We find what’s failed and fix it properly.
- Available 24/7
- Free phone quotes
- Licensed and insured
Sound familiar?
- The cistern keeps refilling or hissing
- Water trickling into the bowl between flushes
- The pan rocks, or there's water around the base
- A flush that's weak or won't stop
Any of these? Send a photo and we’ll tell you what it is and what it’ll cost.
Send a photo, get a price
Show Peter the toilet
Most toilet repairs can be quoted from a photo of the cistern and the base. Tell us the brand if you can see it.
Phone quotes are free. If it’s urgent, skip the form and call
Get an obligation free quote
How a toilet repair runs
Find the leak, fix the part, check the floor
Four steps, in that order, because where the water’s going matters as much as where it’s coming from.
Work out where the water goes.
Into the bowl, out the overflow, onto the floor, or into the floor. Each one points to a different part.
Replace what's failed.
Flush valve, inlet valve, float, outlet washer or pan seal. Common parts are on the ute.
Check the base and the seal.
A rocking pan or water at the base means the seal or the fixings. We reseat it before it damages the floor.
Test and tidy.
Flush, refill, no trickle, no hiss, no movement. Floor dried, nothing left behind.
Repair or replace?
New valve, or new toilet?
Most running toilets are a valve on a sound cistern. Some cisterns and pans have had their time. We’ll tell you which, and what each costs.
Repair it when
It’s the flush valve, inlet valve or float.
The pan rocks and the seal or fixings have let go.
The outlet washer between cistern and pan is leaking.
The cistern and pan are sound and parts are available.
Replace it when
The cistern is cracked, or the pan is.
Parts for an old or unusual suite are no longer made.
It’s been repaired more than once and keeps failing.
The floor under it has been wet for long enough to need attention.
A replacement is sized and fitted to the existing plumbing where it can be, so the job stays small. Price first, and phone quotes are free.
The water you can't hear
A running toilet never stops
A cistern that never quite stops refilling runs all day and all night. You might hear a hiss, or a trickle into the bowl, or nothing at all. It shows up on the water bill before it shows up anywhere else, and in a strata or rental it’s often the first sign something’s been wrong for months.
Water around the base is the one to act on. A failed pan seal lets every flush seep under the pan, and on a timber or tiled floor that becomes a bigger job than the toilet. We check the base on every toilet repair.
A toilet that moves when you sit on it has usually lost its seal or its fixings. Reseating it is a small job now and a floor repair later.
Have this ready and we can usually quote on the spot
What it's doing
Running, hissing, trickling, rocking, or water at the base.
The brand
Usually on the cistern lid or inside it. A photo is as good.
Whether it's a single or a two-piece
Cistern on the wall, on the pan, or hidden in the wall. Each uses different parts.
A photo
The cistern inside and out, and the base. It tells us most of what we need.
Phone quotes are free. You know the price before any work starts.
What North Shore customers say
They have been so helpful, simplify the issues so we can understand what needs to be done and gives us multiple options on rectification
Have already recommended to family and friends!
All issues were resolved impressively quickly and they worked around my busy schedule
Highly recommended see you next time!
I honestly can’t speak highly enough of Peter. He replaced my dishwasher in a pretty cramped cavity, which was tricky as the cavity was designed for the old model.
The kitchen cupboard door was also quite challenging to fit onto the new dishwasher, especially with a confusing installation manual. Peter was incredibly patient and got everything sorted perfectly in about 1.5 hours.
His attention to detail was fantastic. He wiped down the cavity floor, took the old dishwasher out, cleaned up after the job, checked that everything was working properly and made sure there were no leaks. He even fixed a couple of little things along the way.
The dishwasher looks great and fits perfectly. I’m really happy with the job and would definitely recommend Peter to anyone looking for a professional, reliable and genuinely caring installer!
Highly recommended
If you’re looking for a plumber who won’t leave you stuck in Neverland waiting forever, this is your guy. Highly recommend.
Why Peter Pan Plumbing
Why customers call us back
01
We find the cause.
A new inlet valve won’t fix a leaking outlet washer. We check where the water’s going before we replace anything.
02
We check the floor.
Every toilet repair includes a look at the base, because that’s where the expensive damage starts.
03
Tidy work.
Floor dried, nothing left behind, and the bathroom as we found it.
Common questions
Leaking toilet questions
Straight answers from Peter. Still not sure? Call and ask.
How much water does a running toilet waste?
A lot more than you’d think. A cistern that never stops refilling runs all day and all night, and it shows up on the bill before it shows up on the floor.
Why is there water around the base of the toilet?
Usually a failed pan seal or loose fixings, sometimes a leaking outlet washer between the cistern and the pan. It’s the one toilet problem not to leave, because the floor pays for it.
Can you fix an in-wall cistern?
Yes. Concealed cisterns use their own parts and are reached through the flush plate. Tell us the brand or send a photo.
Is a leaking toilet urgent?
A running cistern isn’t, though it’s costing you water every hour. Water at the base, or a toilet backing up, is worth calling about today.
Who pays in a rental or a strata unit?
A toilet inside a unit is usually the owner’s. For rentals, the property manager arranges it with the owner; we work with them and send an invoice they can forward.
If it's not the toilet
A toilet that backs up or gurgles is a drain problem, not a toilet problem. We clear it and show you why.
The other everyday drip. Washers, seats and cartridges, fixed in one visit.
Everything else on the everyday list: fixtures, connections, pressure and drainage.
Contact Peter Pan Plumbing 24/7
Get the toilet sorted
Call or send a photo of the cistern and the base. Most toilet repairs can be quoted on the spot, and phone quotes are free.
Peter answers, or calls you straight back if he’s under a house. He’ll ask a few questions, give you a price, and tell you honestly when he can get there.